Order Tracking and Shipping Information | JOI Shipment

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FAQs

Where are your products manufactured?

We a Miami, FL based business. All JOI products are produced in the United States.

Shipping

When will my order ship?

Usually in 1-2 business days.

When will my order arrive?

Usually in 3-10 business days

Do you ship internationally?

Currently we are only shipping to USA and Canada.

How much is shipping?

If you spend over $75 or subscribe to recurring orders, shipping is always free. For any other purchases, shipping will be calculated at checkout.

What is your return policy?

We cannot accept returns unless the product is unopened and remains in it's original packaging. Should you be dissatisfied with the quality of the product please reach out to our team at hello@addjoi.com or via live chat.